How do I deal with long shipping times when dropshipping with AliExpress? This is one of the most asked questions regarding dropshipping with AliExpress. I’ll explain it shortly below, and then I’ll give you five ways to deal with these long shipping times!
The best way to deal with long shipping times when dropshipping with AliExpress is to always use ePacket if it’s available, and to see if you can find a supplier with the lowest processing time. Don’t forget to be honest about your estimated delivery date to your customers.
What are the typical AliExpress shipping times?
The typical shipping times at AliExpress differ a lot. It could be anything between 12-60 days. It all depending on which country you’re shipping to and which shipping method you choose.
That said, it could even be faster than 12 days, but that’s either with really expensive shipping options or when you get lucky with your ePacket delivery. Sometimes ePacket gets delivered in a week.
So, for example, if you want to ship to the United States, it will take between 19-39 days. If you take ePacket, it will take between 12-20 days.
I think you already know now what the first way to deal with these long shipping times is going to be!
But first, if you’re not sure yet which countries you’re going to target, then take a look at this article here. That article also includes a few countries that are better to be avoided.
5 ways to deal with long shipping times when dropshipping with AliExpress
Are you ready to find out how to deal with these long shipping times on AliExpress?
Follow me below for 5 amazing ways to deal with this right now. I’ll start by covering the famous ePacket!
You may have guessed it already from above, but the first way to deal with long shipping times is always choosing ePacket when it’s available.
As you can see from the image below, shipping with ePacket is the best option!
Yes, you could choose the free shipping option, but the savings aren’t that great in comparison to the time that you can save your customer.
Do you really want your customers to wait a week or two extra, just so you can save a few dollars or euros?
Don’t forget that the longer your customers are waiting for their order, the bigger the chance is that they are going to ask for a refund.
I suggest reading this article from Shopify if you want to learn more about ePacket. They also show all the countries that have ePacket available!
2. Look at the processing time of the AliExpress supplier
The second way to deal with long shipping times is to look at the processing time of the AliExpress suppliers.
The processing time is basically the time it takes before your supplier sends the order to your customer.
This is different for each supplier. Most of the time it’s anywhere between 1-5 days, but sometimes it gets as high as 7 days.
The lower the processing time the better, because the processing time will be added on the delivery time! Having a longer processing time means a longer delivery time for your customers.
For example, the shipping time takes 12-20 days, and the processing time is three days. You’re now looking at a 15-23 day estimated shipping time.
A great way to check the processing time, besides asking your supplier, is to use the Chrome extension from Oberlo or Dropified. They will show the processing time of the product while you’re browsing through AliExpress.
See the image below to see an example of how searching for products on AliExpress looks with the Oberlo Chrome extension:
You can see that the processing time in this search result, sorted by most orders, is between 5-7 days.
So, that means that your customer could have their order two days earlier if you choose the one with a 5-day processing time, instead of the one with seven days.
3. Don’t make your shipping times a mystery
You have two choices here.
One is that you’re open with your customers regarding how long the shipping might take.
While the other one is to not disclose at all.
The biggest reason for people to hide their long shipping times is that they think it might decrease their sales, but it does not influence it as much as you might think.
One of the biggest reasons people will still buy from you is if the product is worth the wait.
Let me explain.
Would you wait for 2-4 weeks for a sandwich maker that you can also buy in the store next door?
I don’t think so…
But what if it’s a special sandwich maker that you’ve never seen before, and it is also in your favorite color? Would you care if it says you might need to wait 2-4 weeks before it’s in your house?
If you decided to be open with your shipping times, then it’s time to write them somewhere, but where?
If you want to learn more reasons why customers purchase a product, then I suggest reading What Is a Winning Dropshipping Product? (+ Examples) written by me!
Where to write your shipping times?
I suggest putting your estimated shipping times in multiple places.
Here are some examples where you can put it:
- On your FAQ page. You could answer a question like, “When will I get my order?”
- Shipping Policy. You could add a Shipping Policy to your store (like your Return Policy). You could have all the information about your shipping times in there. See, for example, the shipping page from Bluecrate here:
- On your Product Descriptions. You could add it yourself to your product descriptions (saying how many days or weeks the shipping might take). Or you could use an app like this one to show an estimated delivery date:
4. Customer Service
One of the biggest ways to deal with long shipping times is to have good customer service.
Customer service is one of the biggest things that could make or break the future of your
You will have less chance of customers asking where their order is if you’re open with your shipping times, but it could still happen.
Keep in mind when you’re replying to a customer that is asking questions regarding where their order is to always reply politely and to include tracking information for their order in the email.
If you want to learn more about how to best respond to customers asking where their package is, then I suggest reading this.
Less customer service: Keep your customers updated about their delivery
A great way to deal with long shipping times, and to get fewer customers asking where their order is, is to update your customers when the shipping status of their order changes.
Some examples of Shopify apps that can help you with this:
I personally like AfterShip the most. They will keep your customers engaged while their order is on the way. For example, this is what it will look like without using AfterShip:
And here you can see how much that changes once you integrate AfterShip on your dropshipping store:
Do you see how many more updates your customers get after using AfterShip?
5. Dropship from the country that you are selling in
The last way to deal with long shipping times from AliExpress is to only choose dropshipping suppliers that ship from the country that you’re selling the products in.
This means that the shipping time will be drastically shortened because it’s coming from the same country, instead of coming all the way from China.
If you still want to use AliExpress for this, you could sort the search results with the country you want it to ship from.
The other option is to go look at other platforms that offer dropshipping suppliers in a specific country.
Using AliExpress to ship from the country that you are selling in
If you want to use AliExpress but still want to find a supplier that is shipping from the country that you’re selling in, then you have the option to sort by “shipping from countries.”
As you can see on the image below, you just need to press on “Ship from”:
For example, I found a product that could be shipped from the United States:
As you can see, the estimated delivery time is much lower now than the 12-20 days for ePacket delivery from China!
Some things you need to keep in mind when doing this on AliExpress:
- It might be harder to find a good supplier. There are fewer suppliers that offer to ship from other countries than there are suppliers that offer to ship from China.
- The price might be higher than from a supplier that only ships from China. See for example the screenshot above, the shipping price from USPS is much higher.
You can learn more about this in this article here.
Finding dropshipping suppliers in the country that you are selling in
If you want
This means that instead of the 2-4 weeks of delivery time to the US, you will hopefully only have to wait a few days!
They also have some great reviews!
Pricing plans at Spocket currently start at just $19 per month, and they offer a 14-day free trial for each plan.
In case you want to learn more about Spocket, their pricing and how to get a fast delivery time on your dropshipping store, then I suggest reading How to Have a Fast Delivery Time When Dropshipping in 2021?
If you want to see all the AliExpress alternatives that are out there, I suggest reading 15 Alternatives to Dropshipping With AliExpress in 2021!
Or, if you’re interested in something similar to Spocket, you can check out Spocket’s alternatives here.
So there you have it, 5 ways to deal with long shipping times when
Implement these changes in your dropshipping store, and I’m sure your customers will be less likely to ask where their order is.
If you’re interested in seeing a few more tips on how to get faster shipping times when using AliExpress as your supplier, then don’t forget to check out this article here as well.
Also, don’t forget that a successful dropshipping store is not built in a few days! If you treat it as a real business, you will then have the biggest chance to be successful one day.
If you have any other ways of dealing with long shipping times, or if you have any questions regarding dropshipping, then don’t forget to contact me directly by pressing the “Contact Us” button at the top or to post them in the comments below!
Good luck with everything!
Do you want to learn more? Here are my recommendations!
Are you currently dropshipping? Or do you want to start dropshipping?
Awesome! I’ll link the articles below that I recommend you read next.
This way you will be fully prepared to take your dropshipping store to the next level in 2021!
I just want to say one thing: my blog doesn’t endorse any paid dropshipping courses. (I hate them, they are the reason I created this blog.)
If you’re interested in learning why I think paid dropshipping courses are a waste of money, then you can click here.
Below you will find the articles that I suggest you read next:
- 23 Most Successful Shopify Dropshipping Store Examples
- 18 Things to Know Before Starting a Dropshipping Store
- Should You Inform AliExpress Suppliers Before Dropshipping?
- AliExpress Dropshipping Complete Guide for Beginners! (2021)